Welcome to Worldwidesuppliers, located at United State, which is owned and operated by Worldwidesuppliers. We are committed to protecting and respecting your privacy. This policy contains the terms that set out how we will use your personal information and with whom it will be shared. Please read the following carefully.
Please note that by visiting and using the Site you are agreeing to the use of your personal information in the way that is described in this Privacy Policy.
Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email.
- Who are we?
Worldwidesuppliers Limited ([email protected]) is the data controller in relation to the processing activities described below. This means that Worldwidesuppliers Limited decides why and how your personal information is processed.
- How do we collect your personal information?
You provide us with the following Personal information:
Information that you submit online via our Site
Any correspondence you send to us and
The information you provide during any phone calls between you and us
We may automatically collect the following information:
Details of your visit to the Site and the resources you access (which may include, amongst other things, traffic data and communication data)
Details of your use of the Site, including your email address, IP address, operating system, location and browser type
Non-personal aggregated statistics data about visitors to the Site and sales and traffic patterns. For the avoidance of doubt, we do not use this information to build profiles on individual users and
Details of transactions you carry out or orders you place through the Site.
We may receive information about you and/or your use of the Site from the following third parties:
Our websites use Google technologies for the purposes of tracking how our websites are used, how people find our websites, and for marketing.
We are aware that your information may be confidential, and we will protect the confidentiality of your information in accordance with our normal procedures and legal requirements.
- How will we use your information?
Where we have a CONTRACT
We will use the personal data you provide to us to fulfil our contractual obligations arising from any orders you have placed with us. We may also process the data when taking steps prior but relevant to entering into a contract, for example providing a quote.
Where you have provided CONSENT
To provide you with information, products or services that you request from us, or which we feel may interest you (provided of course that you agree)
To contact you via email with information about products and services which are similar to those we previously provided to you
Where there is a LEGITIMATE INTEREST
To ensure that the Site’s content is presented as effectively as possible for you
For our internal purposes, such as quality control and account administration
Inviting you to review products you purchase from us
Making it easier for you to place orders or request services from us in the future
Network and information security in order for us to take steps to protect your information against loss or damage, theft or unauthorized access
To notify you about changes to our services or any agreements we may have with you
Marketing activities (other than where we rely on your consent to contact you by email or text with information about our products and services or share your details with third parties to do the same)
To create reports to assist with future marketing, budgeting or price setting;
Prevention of fraud and other criminal activities
To comply with a request from you in connection with the exercise of your rights (for example where you have asked us not to contact you for marketing purposes, we will keep a record of this on our suppression lists in order to be able to comply with your request)
Management of queries, complaints or claims.
- With whom will we share your information
Group companies
We may share your information with other companies within our group. They may use your personal information to provide you with information, products or services you request from us, or which we feel may interest you (provided of course that you agree) or in the fulfilment of other business obligations which we have with you.
Our suppliers and service providers
We may disclose your information to our third-party service providers, agents, subcontractors and other organizations for the purposes of providing services to us or directly to you on our behalf in the fulfilment of our obligations arising from any contracts with you. Such third parties may include pallet couriers and haulage contractors, or other third parties who provide services to us.
Other third-party service providers not directly involved in the fulfilment of our obligations may have access to your data for the purposes of system and software maintenance and updates.
When we use third-party service providers, we only disclose to them or allow them to access any personal information that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions.
Credit/debit card payment processors
If you pay for an order or bill using a credit or debit card over the phone, we use Sage Pay to process your payment. If you pay for a product over this Site, we use PayPal or Sage Pay to process your payment. We do not store your credit or debit card details for longer than is required to process a payment. Sage Pay operates secure servers to process your payment details. They encrypt your credit or debit card information and authorize payment directly. Your credit card or debit card details cannot be accessed or revealed once a transaction is complete.
Other ways we may share your personal information
We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganization. We may also transfer your personal information if we’re under a duty to disclose or share it in order to comply with any legal obligation, to detect or report a crime, to enforce or apply the terms of our contracts or to protect the rights, property or safety of our employees, suppliers and customers.
However, we will always take steps with the aim of ensuring that your privacy rights continue to be protected.
We may share non-personal aggregated statistics data about order volumes or patterns with third-parties.
- What are your rights in respect of your personal information?
You have a number of rights in relation to your personal information under data protection law. In relation to certain rights, we may ask you for information to confirm your identity and, where applicable, to help us to search for your personal information. Except in rare cases, we will respond to you within 30 days after we have received this information or, where no response is required after we have received your request.
Accessing your personal information:
You have the right to ask for a copy of the information that we hold about you by emailing or writing to us at the address at the end of this policy. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information.
Correcting and updating your personal information:
The accuracy of your information is important to us and we are working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change your name or address/email address, or you discover that any of the other information we hold is inaccurate or out of date, please let us know by contacting using the details described at the end of this policy.
You may object to us using your personal information for direct marketing purposes and we will automatically comply with your request. If you would like to do so, please use our Unsubscribe tool.
- Marketing
We may collect your preferences to receive marketing information directly from us by email in the following ways:
If you register an account with us online, we will ask you if you would like to provide your consent to receive marking information directly from us; or
If you make a sales enquiry or place an order we may contact you with marketing information in the ways mentioned in the notices presented to you, except where you indicate you would prefer otherwise.
If you do not complete a purchase and have not indicated that you would prefer otherwise, we may send a reminder to you about your incomplete purchase.
From time to time, we may ask you to refresh your marketing preferences by asking you to confirm that you consent to continue receiving marketing information from us.
If you have previously consented to our use of your personal information to provide marketing to you in any of the ways mentioned above, you have the right to opt-out at any time. Please see Withdrawing your Consent and Objecting to our use of your personal information and automated decisions made about you above for further details on how you can do this.
- Changes
We may make changes to this Privacy Policy at any time by sending you an email with the modified terms or by posting a copy of them on the Site. Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on the Site, whichever is the earlier. Your continued use of the Site after that period means that you agree to be bound by the modified policy.
- How to contact us
Questions, comments or requests concerning this Privacy Policy are welcomed and should be sent to us by completing the “contact us” form found on the Site or by email to [email protected]
The Site is owned by Worldwidesuppliers Limited, a company incorporated in the United States. The registered office address is (address) and our registered company number is (phone number)